Product Care

Every custom handcrafted jewellery is precious and should be treated as such.All jewellery, even the most precious, requires basic care. To keep your personalised jewellery looking lustrous and good new, here are a few simple instructions to keep in mind, no matter if it is gold plated, or even a sterling silver! We provide you with the basic care instructions you need to ensure your jewellery or engraved accessory stays looking like new no matter how long ago you purchased it!

  1. Makeup first, then accessories Lotions, hairspray and some cosmetics have chemicals in this that can harm or tarnish your precious jewelry. To keep your customised piece looking its best, keep it out of harm’s way by putting it on after your do your makeup and hair.
  2. If you’re cleaning, take it off lotions, hairspray, and certain cosmetics have chemicals in it that can cause damage to jewellery, such as tarnishing. By putting on jewellery after putting on makeup, you limit your jewellery's exposure to the chemicals.
  3. Jewellery and pools don’t mix.
    Everyone loves a cool dip in the swimming pool on a hot summer day. But pools and jacuzzis are full of chlorine, which can discolor your jewelry if exposed too long. So play it safe: When you’re stripping down into your bathing suit, take your jewellery off, too.
  4. Be smart about safekeeping
    Properly storing your jewellery will do wonders for keeping it looking new. Keep your customised jewellery in a box where it won’t get tangled up with other items or dinged up from too much movement. 
Special care for gold and silver personalized jewelry

All jewellery can eventually tarnish, but your best defense is to be vigilant and properly care for your items. At UB Jewels, we recommend that you give your gold or silver jewellery a quick clean at the end of the day, using a soft cleaning cloth, to remove any fingerprints or oils that may have accumulated from normal wear. And once a week, we recommend a more deep clean — use a simply mix of 1/2 cup warm water with a few squirts of mild liquid soap, and let your jewellery soak for three minutes. Then remove your items, rinse with clean water, and allow the jewellery to dry. That’s it!

Sterling silver jewellery deserves extra special care, so for these precious items we recommend a silver polish.You can purchase a quality silver cream at most jewellery stores, drug stores and even supermarkets.

Your jewellery commemorates your most special moments in life, so treat it with care and it will last you a lifetime