Free Worldwide Delivery - All Working As Normal

Covid-19 update: We are working as normal and continue to offer our FREE worldwide delivery on all products.

(Want to know more about the delivery methods in your area? Simply scroll down and select your location to see all the details.)

COVID-19 – Our latest update:

The dispatch and delivery of our jewellery remain unaffected by the current events. Please be reassured that all our staff members are observing the NHS COVID-19 guidelines and procedures in the office and with packing your jewellery…

United Kingdom

We offer FREE delivery on all UK & Northern Ireland orders.

UK delivery times:

We aim to dispatch all jewellery in stock within 24 hours of receiving your order. Where possible, orders leave in the next available mail-out between Monday and Friday.We believe in high quality custom made to order products, most products on our website are made to order, it can take upto 14-18 working days to make your order and another 2-4 days for delivery. We try our best to send as soon as possible without compromising on quality.

While we do keep a stock of the most popular items we sell, our rings come in 50 different sizes and personalised products are accordingly. As you can imagine it is impossible to stock every ring in every size. This means that we may need to handcraft a ring just for you or adjust the size of an item before we send it out.

If we’re unable to dispatch your order immediately we’ll give you an estimated dispatch date. Typically our alternative dispatch times (depending on the jewellery item you ordered) are either 8 days, 12 days or 18 days.

In any case, we will always email you with a dispatch date within 24 hours* of receiving your order. (*This response time applies during our office opening hours, Monday to Friday, 9am – 6pm. If you place your order outside of these times we will contact you during the next working day.)

If you have a special UK delivery deadline

We will always work hard to meet any special delivery requirements you may have. Should our estimated delivery time not suit you, please contact us and we will try our hardest to meet your requirements.

If we cannot deliver by your special deadline, we will always let you know.

UK delivery method

For all UK orders we use the Royal Mail First Class Delivery service or Fedex. These are secure, insured and speedy delivery methods. On dispatch we’ll email you with information on how to track your order.Your jewellery is insured during transit. It will require a signature when delivered to the address you gave us.

International

We offer international (Non UK) delivery by FedEx on all orders. Fedex delivery to time to USA, Canada and Europe is 4-5 working days.

International delivery times

We aim to dispatch all jewellery within 24 hours of receiving your order. Where possible, orders leave in the next available mail-out between Monday and Friday.

However, while we do keep a stock of the most popular items we sell, our products come in various size and personalisation options. As you can imagine it is impossible to stock in every size. This means that we may need to handcraft a ring just for you or adjust the size of an item before we send it out.

If we’re unable to dispatch your order immediately we’ll give you an estimated dispatch date. Typically our alternative dispatch times (depending on the jewellery item you ordered) are either 10 days, 14 days or 18 days.